Ravinder Kumar (IS)

RAVINDER KUMAR    

VPO Kuthiari,

Tehsil Amb, Distt. Una

H.P.(India)-177211

Mob:  +91-9459140731 / 9876355193

E-mail: mravinderkumar@yahoo.com

https://www.facebook.com/ravinderajput

 

PROFESSIONAL EXPERIENCE                                                                                       

Designation               : DL2

Company                   : Acute Informatics P Ltd.

Duration                     : 8-Feb-13 to till

 

Job Responsibilities:

• Maintaining hardware and Network
• Close the application issue: Mail Applications (Lotus Notes, Thunderbird, MS Outlook), MS Office  .
• Handling Wipro Client

 

Designation               : Customer Support Engineer

Company                   : Access Infotech Ltd.

Duration                     : 1-Feb-11 to 15-Jan-13

 

Job Responsibilities:

• Maintaining hardware.
• Control the ADC user , network devices and group policy.
• Close the application issue: Mail Applications (Lotus Notes, Thunderbird, MS Outlook), MS Office etc.
• Server to client Connectivity, File server.
• Daily backup of file server.
• Control the freeware on user desktop.
• Handle the 2003 server.
• Handled the Beetel Teletech Ltd.

 

 

Designation               : IBM Customer Support Engineer

Company                   : KAIZEN IT Services Pvt. Ltd.

Duration                     : 18-Jan-2010 to 28-Jan-2011

 

 

Job Responsibilities:

• Close the application issue: Mail Applications (Thunderbird, MS Outlook), MS Office.
• Close interaction with client to assist them to solve the problem.
• Reporting to Team Leader, Project Manager.
• Handled the Bajaj Allianz Life Insurance Co. Ltd.

 

 

 

Designation               : Hardware & Network Engineer

Company                   : IDM Solutions Pvt. Ltd.

Duration                     : 25-June-2008 to 15-Jan-2010

 

 

Job Responsibilities:

·        Motivating clients, maintaining good cordial relationship with client as well as customers which results in market penetration and reach.

·        Close interaction with the clients and customers to assist them to solve problems.

·        Reporting to the Branch Manager.

 

 

Certification

 

Lenovo certified engineer for Desktop and Laptop.

 

Wipro OTSA- Getting 62%

Education

Std	Board/ University	Passing year	Percentage (%)
3yrs Diploma in Computer Engineering	HP Technical Education Board, Dharamshala	2008	62
12th (Med)	HPSEB , Dharamshala	2004	52
10 th	HPSEB, Dharamshala	2002	52

 

Computer Knowledge

MS Office 2003 & 2007, Microsoft Outlook, Lotus Notes, Internet Skills, Window Server 2003, Window XP, Vista, Win 7,Win 8,  Hardware & Networking.

 

 

Computer Hardware and software

Installation and Troubleshooting of Windows (2000, XP, 2003, Vista & Win 7, Win 8) 

Installation and maintenance of Laptop Computers

Installation of Software, Peer To Peer network, Server based Network.

Installation Windows Server 2003, DHCP Server.

Active Directory, DNS Server & Asset Management.

Personal Information

Father’s Name                    : Sh. Balraj Kumar

Date of Birth                       : 24^th Aug 1986

Hobbies                               : Watching Movies and listening songs.

Language Known             : English, Hindi, Punjabi.

Address                               : VPO Kuthiari,

   Tehsil Amb, Distt. Una

   Himachal Pradesh, India [177211]

   Mob. +91-8894435284

Behavioral Characteristics:

• Responsibility.
• Sincere in attitude.
• Excellent problem solving skills.

 

Expected CTC                     : More than current

 

Preferred Location             : North India